Refund policy

Personalised items are made to order and therefore are non-refundable and non-returnable.

Non-personalised items can be returned to us for a full refund. Please note that we are unable to offer free returns and the return postage is the responsibility of the customer. Please contact us within 14 days of receiving your order for us to send a returns form. Items must be returned to us in an undamaged and unused state, within 30 days of receiving your order for a full refund.